Terms of service

By accessing or using the Juggleral website, placing an order, creating an account, or otherwise using our services, you agree to the terms and conditions described below.

Please review these Terms of Service carefully before using our website or completing a purchase.

If you do not agree with these terms, please do not use our website or services.

Online Store Terms

By using this website, you confirm that you are legally permitted to enter into transactions and use our services in accordance with applicable law.

You may not use our website, products, or services for unlawful, fraudulent, abusive, or unauthorized purposes.

You must not:

  • Violate applicable laws or regulations

  • Submit false, misleading, or fraudulent information

  • Attempt unauthorized access to customer accounts or website systems

  • Interfere with website security or operation

  • Introduce viruses, malware, or harmful code

  • Misuse promotional offers, payment systems, or checkout processes

  • Collect website or customer information through unauthorized methods

We may restrict or discontinue access to our services where reasonably necessary to protect customers, our business, or the integrity of our website.

General Conditions

We reserve the right to refuse, restrict, or cancel a transaction where reasonably necessary, including circumstances involving:

  • Suspected fraud or unauthorized activity

  • Payment authorization problems

  • Incorrect or incomplete order information

  • Product availability issues

  • Pricing or technical errors

  • Violations of these terms

  • Other circumstances that prevent lawful or proper fulfillment of an order

If an order is cancelled after payment has been successfully collected, any applicable refund will be handled according to our applicable refund procedures.

Product Information

Juggleral offers contemporary fashion products and related accessories through our online store.

We aim to present product information as clearly and accurately as reasonably possible.

Product pages may include:

  • Product descriptions

  • Product images

  • Available sizes

  • Available colors

  • Materials where provided

  • Fit or sizing information

  • Product specifications

  • Prices

  • Availability

Customers are responsible for reviewing the applicable product information before placing an order.

Because sizing, fabric, construction, fit, and appearance may vary between individual styles, please review the specific product description and available size guidance before purchasing.

Product Images and Colors

We make reasonable efforts to display product colors, details, and appearance accurately.

However, actual product appearance may vary slightly due to:

  • Photography

  • Lighting

  • Screen brightness

  • Monitor settings

  • Device type

  • Production variations

We cannot guarantee that every device will display product colors exactly the same way.

Product Availability

All products are subject to availability.

Product availability may change without notice.

In some circumstances, a product may become unavailable after an order has been submitted.

If we are unable to fulfill an item that has already been paid for, we will contact you and provide an applicable refund or other available resolution.

Pricing

Product prices are displayed on our website and during checkout.

Prices may change from time to time.

Any applicable price changes will be reflected before an order is completed.

The amount displayed during checkout before payment is submitted is the applicable purchase amount for that transaction.

The total amount may include:

  • Product prices

  • Applicable taxes

  • Discounts

  • Shipping charges where applicable

Juggleral currently provides free standard shipping on eligible U.S. orders in accordance with our Shipping Policy.

Pricing Errors

Occasionally, pricing or product information may be displayed incorrectly because of a technical, system, or human error.

If we identify a material pricing error before fulfillment, we may contact you to explain the issue and provide available options.

If an affected order cannot be fulfilled, the applicable payment will be refunded.

Payment

Payment must be successfully authorized before an order can be processed.

Available payment methods are displayed during checkout and may vary depending on:

  • Customer location

  • Device

  • Browser

  • Currency

  • Payment provider

  • Checkout eligibility

The payment methods displayed during checkout are the official payment options available for your specific transaction.

Customers are responsible for providing accurate billing and payment information.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method

  • The information provided is accurate and complete

  • You authorize the applicable order charges

Payments may be processed through Shopify and authorized third-party payment providers.

Payment Security

Payments are processed through secure checkout systems and authorized third-party payment providers.

Juggleral does not store complete credit or debit card numbers on our own servers.

Please do not send complete card numbers, card security codes, banking passwords, or other sensitive payment credentials to us by email.

Taxes and Charges

Applicable taxes, discounts, shipping charges, and other order-related amounts will be displayed during checkout where applicable.

Customers can review the final order total before submitting payment.

Charges imposed independently by a bank, card issuer, currency conversion provider, or other third party may be outside the control of Juggleral.

Promotional Offers

Juggleral may offer promotional discounts or special offers from time to time.

Promotions may be subject to conditions including:

  • Eligibility requirements

  • Expiration dates

  • Minimum purchase requirements

  • Product exclusions

  • Geographic restrictions

  • Usage limits

  • Other stated promotional conditions

The discount displayed in your order summary before payment is the discount applied to that transaction.

Unless otherwise stated, promotional discounts cannot be applied retroactively after an order has been completed.

Order Confirmation

After successfully placing an order, you should receive an order confirmation email at the email address provided during checkout.

Please review your confirmation carefully.

Customers are responsible for checking:

  • Products ordered

  • Selected sizes or variants

  • Shipping address

  • Contact information

  • Order total

If you notice an error, please contact us as soon as possible.

An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been shipped.

Order Verification

Some orders may require additional review for fraud prevention, payment verification, order accuracy, or security purposes.

We may request additional information if:

  • Payment cannot be verified

  • Billing information appears inconsistent

  • Unusual order activity is detected

  • Additional security checks are required

An order may be delayed or cancelled if required verification cannot be completed.

Order Processing

Orders are generally processed within:

1–3 Business Days

Orders are processed:

Monday – Friday

Our daily order cut-off time is:

12:00 PM (Noon) Eastern Time (New York)

Orders placed after the cut-off time, on weekends, or on public holidays may begin processing on the next available business day.

Processing times may occasionally be affected by high order volumes, public holidays, or circumstances outside our reasonable control.

Shipping and Delivery

Juggleral currently provides standard shipping to eligible addresses within the United States.

Standard shipping is currently offered at:

Free Standard Shipping — $0

The estimated shipping transit time is:

6–9 Business Days

The estimated total delivery timeframe, including processing and transit, is:

7–12 Business Days

This includes:

  • Processing time: 1–3 Business Days

  • Transit time: 6–9 Business Days

Delivery estimates are not guaranteed delivery dates.

Actual delivery times may be affected by:

  • Carrier operations

  • Severe weather

  • Public holidays

  • High shipping volumes

  • Transportation disruptions

  • Other circumstances outside our reasonable control

Please review our Shipping Policy for complete shipping information.

Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

Please verify:

  • Full name

  • Street address

  • Apartment, suite, or unit number where applicable

  • City

  • State

  • ZIP code

  • Phone number

  • Email address

Incorrect or incomplete shipping information may result in:

  • Processing delays

  • Delivery delays

  • Failed delivery attempts

  • Returned packages

  • Additional costs

If you notice an error in your shipping information, please contact us as soon as possible.

Address changes cannot be guaranteed after an order has entered processing, packing, or shipment.

Order Tracking

Tracking information will be provided after shipment when available.

Please allow up to:

48 Hours

for tracking information to become active or update after carrier acceptance.

Tracking information and delivery updates are provided by the applicable shipping carrier.

Returns and Exchanges

Juggleral accepts eligible returns for both:

  • Defective products

  • Non-defective products

We also accept eligible exchanges.

Return or exchange requests must be submitted within:

30 Days From the Date of Delivery

Returned products must be in:

New Condition Only

Eligible products generally must:

  • Be unworn

  • Be unused

  • Be unwashed

  • Be unaltered

  • Remain in original condition

  • Include original tags when applicable

  • Include original accessories or components when applicable

  • Include original packaging whenever reasonably possible

  • Be free from damage or signs of use

Please review our Return & Refund Policy for complete eligibility requirements.

Return Method and Costs

Approved returns must be sent:

By Mail

Customers are responsible for:

  • Arranging the return shipment

  • Obtaining the return shipping label

  • Paying applicable return shipping costs

Return Label: Customer Responsibility

Juggleral does not charge a restocking fee for eligible approved returns.

Restocking Fee: $0

Please contact our Customer Support team before mailing any return.

The business address listed below is not automatically the return address.

Exchanges

Juggleral accepts eligible exchanges within the same:

30-Day Return Period

Products submitted for exchange must meet the same New Condition Only requirements that apply to returns.

Exchange availability depends on current inventory.

If a requested replacement product is unavailable, another available option or an eligible refund may be offered.

Refunds

Approved refunds are generally issued to the original payment method used for the purchase.

Once an eligible returned product has been received, inspected, and approved, the refund will be processed within:

3 Business Days

After Juggleral submits the approved refund, your bank, card issuer, PayPal, Shop Pay, digital wallet provider, or other payment provider may require additional time for the funds to appear in your account.

Any additional posting time is determined by the applicable financial institution or payment provider.

Please review our Return & Refund Policy for complete refund information.

Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact our Customer Support team as soon as possible.

We may request:

  • Order number

  • Description of the issue

  • Photos of the product

  • Photos of the packaging

  • Photos of the shipping label where applicable

After reviewing the information provided, we will assist with an appropriate resolution in accordance with our applicable policies.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will make reasonable efforts to assist before processing or shipment begins.

Once an order has entered:

  • Processing

  • Packing

  • Shipment

changes or cancellations cannot be guaranteed.

If an order has already shipped, eligible products may be returned after delivery according to our Return & Refund Policy.

Customer Accounts

If customer accounts are available, customers are responsible for:

  • Maintaining accurate account information

  • Protecting login credentials

  • Restricting unauthorized access

  • Informing us of suspected unauthorized account activity

We may restrict accounts associated with suspected fraud, abuse, or violations of these Terms.

Customer Content and Reviews

Our website may allow customers to submit:

  • Product reviews

  • Comments

  • Photos

  • Feedback

  • Other content

By submitting content, you confirm that:

  • You have the right to submit it

  • It does not violate another person's rights

  • It is not fraudulent, unlawful, defamatory, or harmful

  • It does not contain malicious software or unauthorized advertising

Where permitted, you grant Juggleral a non-exclusive right to use submitted content for operating and promoting our services, subject to applicable privacy law.

Intellectual Property

Unless otherwise stated, content displayed on the Juggleral website may include:

  • Brand names

  • Logos

  • Text

  • Product descriptions

  • Photographs

  • Graphics

  • Videos

  • Page layouts

  • Website design elements

  • Other original content

These materials may be owned by Juggleral, its licensors, or applicable rights holders and may be protected by intellectual property laws.

Third-party trademarks, product names, logos, photographs, or other intellectual property remain the property of their respective owners.

You may not reproduce, redistribute, commercially exploit, modify, or misuse protected website content without appropriate authorization.

Prohibited Uses

You may not use our website or services to:

  • Violate applicable laws

  • Commit or facilitate fraud

  • Submit false or misleading information

  • Interfere with website security

  • Distribute viruses or malicious code

  • Attempt unauthorized access

  • Collect personal information unlawfully

  • Use unauthorized automated scraping tools

  • Impersonate another person

  • Infringe intellectual property rights

  • Abuse promotions, payment systems, reviews, or checkout processes

We may take reasonable steps to restrict activity that violates these terms.

Third-Party Services

Our website may rely on or link to third-party services including:

  • Shopify

  • Payment providers

  • Shipping carriers

  • Analytics providers

  • Advertising platforms

  • Social media platforms

  • Customer support providers

  • Other technology providers

Third-party services operate according to their own terms, privacy policies, and procedures.

Juggleral does not control the independent practices of third-party services.

Third-Party Links

Our website may contain links to independent third-party websites or services.

These links may be provided for convenience.

We are not responsible for independent third-party websites, including their:

  • Content

  • Privacy practices

  • Security

  • Terms

  • Availability

  • Independent business practices

Customers should review applicable third-party policies before using those services.

Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, shared, and protected when you use our website or services.

Errors and Omissions

Information on our website may occasionally contain:

  • Typographical errors

  • Inaccuracies

  • Omissions

  • Technical errors

These may relate to product information, pricing, promotions, shipping, availability, or other website content.

Where appropriate, we may correct material errors or update information.

If an error materially affects a completed transaction, we will address the situation in accordance with applicable requirements.

Website and Service Availability

We aim to maintain a reliable website experience, but uninterrupted access cannot be guaranteed.

Website access may occasionally be affected by:

  • Maintenance

  • Technical issues

  • Hosting problems

  • Network interruptions

  • Security concerns

  • Other operational circumstances

We may modify, suspend, or discontinue website features where reasonably necessary.

Disclaimer

To the extent permitted by applicable law, products and services are provided subject to the descriptions, terms, warranties, and consumer rights applicable to the relevant transaction.

Nothing in these Terms excludes or limits rights that cannot legally be excluded or limited.

Limitation of Liability

To the maximum extent permitted by applicable law, Juggleral will not be responsible for indirect, incidental, special, or consequential losses resulting from use of our website or services.

Any limitation of liability in these Terms applies only to the extent permitted by applicable law.

Nothing in these Terms limits liability where such limitation is prohibited by law.

Events Outside Our Control

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including:

  • Severe weather

  • Natural disasters

  • Carrier disruptions

  • Transportation interruptions

  • Public health emergencies

  • Government restrictions

  • Telecommunications failures

  • Cybersecurity incidents

  • Other unexpected events

We will make reasonable efforts to resume normal operations when circumstances allow.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary while the remaining provisions continue to apply.

Governing Law

These Terms are governed by applicable laws of the United States and, where applicable, the laws of the Commonwealth of Massachusetts, without limiting any mandatory consumer protections that may apply based on the customer's location.

Changes to These Terms

Juggleral may update these Terms from time to time to reflect changes in:

  • Store operations

  • Website functionality

  • Products or services

  • Payment services

  • Shipping procedures

  • Business policies

  • Applicable laws or requirements

The most current version will be published on this page.

Changes will apply from the effective date of the updated Terms where permitted by applicable law.

Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Payment Terms, and other policies referenced on our website, form the agreement governing your use of our website and services.

Contact Us

If you have questions regarding these Terms, your order, payment, shipping, returns, exchanges, or refunds, please contact us:

Juggleral

Phone:
+1 781-200-5601

Email:
info@juggleral.com

Business Address:
22 Shaw Rd
Wellesley Hills, MA 02481
United States

When contacting us regarding an existing order, please include your order number and the email address used during checkout whenever possible.

Thank you for choosing Juggleral.