At Juggleral, we aim to provide customers with a clear, convenient, and transparent payment experience.

These Payment Terms explain payment methods, authorization, billing, pricing, discounts, refunds, and other payment-related information applicable to purchases made through our online store.

Accepted Payment Methods

Juggleral accepts payment methods that are available and displayed during checkout.

Available payment methods may include:

• Visa

• Mastercard

• American Express

• Discover

• PayPal

• Shop Pay

• Apple Pay

• Google Pay

• Other payment methods displayed during checkout

Payment method availability may vary depending on:

• Customer location

• Device

• Browser

• Order details

• Payment provider availability

• Payment provider eligibility

The payment methods displayed during checkout are the official payment options available for your specific order.

If a payment method is not displayed during checkout, it is not currently available for that transaction.

Payment Currency

Product prices and applicable charges are displayed on our website and during checkout.

For purchases made through our United States storefront, prices are generally displayed in:

USD (U.S. Dollars)

The applicable currency and final order amount will be displayed before payment is completed.

Customers should review the final order total carefully before submitting payment.

If your bank, card issuer, digital wallet provider, or other payment provider performs currency conversion, additional conversion fees or exchange-rate differences may apply according to that provider's policies.

Payment Authorization

All payments must be successfully authorized before an order can proceed through normal processing.

By placing an order with Juggleral, you confirm that:

• You are authorized to use the selected payment method

• The billing information provided is accurate and complete

• The payment information provided is valid

• You authorize the applicable payment provider to charge the amount displayed during checkout

If payment authorization is unsuccessful, your order may not be completed or processed.

Possible reasons for an unsuccessful payment may include:

• Incorrect payment information

• Incorrect billing information

• Insufficient funds

• Expired payment credentials

• Card issuer restrictions

• Payment provider security checks

• Billing address mismatch

• Fraud-prevention controls

If your payment is declined, please contact your bank, card issuer, or payment provider for additional information.

Payment Processing

Payments may be processed through Shopify and authorized third-party payment providers.

Payment providers may process transaction information necessary to:

• Authorize payment

• Confirm payment

• Complete the transaction

• Prevent fraud

• Process refunds

• Meet applicable legal or security requirements

Juggleral does not store complete credit or debit card numbers on our own servers.

Payment Security

We use established ecommerce and payment providers to process transactions.

Payment information is transmitted through the applicable secure checkout and payment processing systems.

For your security, please do not send the following information to us by email:

• Complete credit card numbers

• Complete debit card numbers

• Card security codes

• Banking passwords

• Payment account passwords

• Other sensitive financial credentials

Our Customer Support team does not need complete payment card information to assist with an order.

Billing Information

Customers are responsible for providing accurate and complete billing information during checkout.

This may include:

• Full name

• Billing address

• Email address

• Phone number

• Payment information

Incorrect or incomplete billing information may result in:

• Payment authorization failure

• Additional verification

• Order processing delays

• Order cancellation where payment cannot be verified

Please review your billing information before completing your purchase.

Pricing

Product prices are displayed on our website and during checkout.

The final order total may include:

• Product price

• Applicable taxes

• Promotional discounts

• Shipping charges where applicable

Juggleral currently offers:

Free Standard Shipping — $0

for eligible U.S. orders covered by our standard shipping service.

Please review our Shipping Policy for complete shipping information.

All applicable charges will be displayed before payment is completed.

Taxes

Applicable taxes, where required, may be calculated and displayed during checkout based on:

• Delivery destination

• Order information

• Applicable tax requirements

Customers can review the final amount before submitting payment.

Promotional Discounts

Juggleral may offer promotional discounts or special offers from time to time.

Promotions may be subject to conditions including:

• Eligibility requirements

• Expiration dates

• Minimum purchase requirements

• Product exclusions

• Geographic restrictions

• Usage limits

• Other stated promotional conditions

Promotional codes must be successfully applied during checkout before the order is completed.

The discount displayed in your order summary before payment is the discount applied to that transaction.

Unless otherwise stated, promotional discounts cannot be applied retroactively after an order has been completed.

Order Confirmation

After successfully placing an order, you should receive an order confirmation email at the email address provided during checkout.

Please review your confirmation carefully, including:

• Products ordered

• Selected size or variant

• Shipping address

• Billing information

• Discounts applied

• Shipping charges where applicable

• Order total

If you notice an error, please contact our Customer Support team as soon as possible.

Payment Verification

Some transactions may require additional verification for:

• Payment security

• Fraud prevention

• Order accuracy

• Billing verification

We may contact you if additional information is reasonably necessary to verify an order.

Orders may be delayed or cancelled if required payment or order information cannot be verified.

Failed or Declined Payments

If your payment is declined, please verify that:

• Your card or payment information is correct

• Your billing address is accurate

• Your payment method has not expired

• Sufficient funds or available credit are available

• Your payment provider has not restricted the transaction

You may also contact your bank, card issuer, or payment provider directly for assistance.

If the issue continues, you may try another payment method displayed during checkout.

Pending Charges

In some cases, your bank, card issuer, or payment provider may temporarily display a transaction as:

• Pending

• Authorized

• Processing

A pending authorization does not necessarily mean that a completed charge has occurred.

The time required for a pending authorization to be released is determined by the applicable financial institution or payment provider.

Duplicate or Unexpected Charges

If you believe you have been charged more than once for the same order, please review:

• Your order confirmation

• Pending transactions

• Completed transactions

• Payment provider activity

A temporary authorization may sometimes appear separately from a completed transaction.

If you still believe there is an incorrect duplicate charge, please contact us with:

• Your order number

• Full name

• Email address used during checkout

• A description of the issue

Please do not send complete payment card information by email.

Refunds

Eligible refunds are handled according to our Return & Refund Policy.

Approved refunds are normally issued to the:

Original Payment Method

Once an eligible returned product has been received, inspected, and approved, the refund will be processed within:

3 Business Days

After Juggleral submits an approved refund, your bank, card issuer, PayPal, Shop Pay, digital wallet provider, or other payment provider may require additional time for the funds to appear in your account.

Any additional posting time is determined by the applicable financial institution or payment provider.

Refund to Original Payment Method

Approved refunds are generally returned to the original payment method used for the transaction.

We generally cannot redirect an approved refund to another:

• Credit or debit card

• Bank account

• Digital wallet

• Payment account

• Individual

If the original payment method is no longer available, the procedures of the applicable payment provider may apply.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible.

We will make reasonable efforts to assist before the order has entered processing or shipment.

Once an order has entered:

• Processing

• Packing

• Shipment

cancellation cannot be guaranteed.

If an order is successfully cancelled after payment has already been collected, any applicable refund will generally be issued to the original payment method.

If an order has already shipped, eligible products may be returned after delivery according to our Return & Refund Policy.

Payment Disputes

If you believe there is a problem with an order or payment, please contact our Customer Support team so we can review the issue.

When contacting us regarding a payment, please provide:

• Order number

• Full name

• Email address used during checkout

• A description of the issue

If a payment dispute or chargeback is opened through a bank or payment provider, the matter may be handled through that provider's applicable dispute process.

We may provide relevant order, payment, shipping, delivery, return, refund, or customer service records as part of that process where permitted.

Fraud Prevention

To help protect customers and our store, transactions may be reviewed for suspected fraud or unauthorized activity.

We may delay, decline, or cancel an order where reasonably necessary due to concerns including:

• Suspected unauthorized payment

• Inconsistent billing information

• Unusual transaction activity

• Payment verification failure

• Suspected fraud

If a paid order is cancelled, any applicable refund will be handled according to the applicable payment and refund procedures.

Third-Party Payment Providers

Payment services available through our website may be operated by independent third-party providers.

These providers may process information according to their own:

• Terms of service

• Privacy policies

• Security procedures

• Eligibility requirements

• Payment processing rules

Juggleral does not control independent payment provider processing times, authorization decisions, or account eligibility decisions.

Changes to These Payment Terms

We may update these Payment Terms from time to time to reflect changes in:

• Payment services

• Checkout options

• Store operations

• Payment providers

• Business practices

• Applicable requirements

The most current version will be published on this page.

Contact Us

If you have questions about payment, billing, an order, a refund, or a transaction, please contact us:

Juggleral

Phone:
+1 781-200-5601

Email:
info@juggleral.com

Business Address:
22 Shaw Rd
Wellesley Hills, MA 02481
United States

When contacting us regarding an existing order, please include your order number and the email address used during checkout whenever possible.

For security reasons, please do not send complete payment card numbers, card security codes, banking passwords, or other sensitive financial information by email.

Thank you for choosing Juggleral.