Shipping policy

At Juggleral, we are committed to providing a clear, reliable, and transparent shipping experience from the moment your order is placed until it arrives at your delivery address.

Please review the information below regarding shipping destinations, shipping costs, order processing, delivery estimates, tracking, and other important shipping details.

Shipping Destinations

Juggleral currently provides standard shipping to eligible addresses within the:

United States

Shipping availability is determined by the delivery address entered during checkout.

If shipping is available to your destination, the applicable shipping option will be displayed before you complete your purchase.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Shipping Cost

Juggleral currently offers:

Free Standard Shipping on U.S. Orders

Standard shipping cost:

$0

There is no additional standard shipping charge for orders covered by this shipping service.

If additional or expedited shipping options become available, any applicable cost will be clearly displayed during checkout before payment is completed.

Order Cut-Off Time

Our daily order cut-off time is:

12:00 PM (Noon) Eastern Time (New York)

Orders placed before the daily cut-off time on an eligible business day may begin processing that business day.

Orders placed after the cut-off time may begin processing on the next business day.

Orders placed on weekends or public holidays will begin processing on the next available business day.

Order Processing Time

Orders are normally processed within:

1–3 Business Days

Orders are processed:

Monday – Friday

Weekends and public holidays are not counted as normal processing days.

Order processing may include:

• Payment confirmation

• Order verification

• Product and variant verification

• Product preparation

• Packaging

• Preparation for carrier pickup

Processing time begins after an order has been successfully placed and payment has been authorized.

Please note that processing time is separate from shipping transit time.

Shipping Transit Time

After your order has been processed and handed over to the shipping carrier, the estimated standard transit time is:

6–9 Business Days

Standard carrier transit days are:

Monday – Friday

Transit time refers to the estimated period between carrier acceptance and delivery to the destination address.

Weekends, public holidays, severe weather, carrier operations, transportation disruptions, or other circumstances outside our reasonable control may affect estimated transit times.

Estimated Total Delivery Time

The estimated total delivery timeframe is:

7–12 Business Days

This includes:

• Processing time: 1–3 Business Days

• Shipping transit time: 6–9 Business Days

Delivery estimates are calculated using business days and normally exclude weekends and public holidays.

Estimated delivery times are provided for guidance and are not guaranteed delivery dates.

Shipping Schedule

Orders are normally processed and shipped:

Monday – Friday

Orders are not normally processed or shipped on weekends or public holidays.

Carrier schedules may also be affected by public holidays, weather conditions, transportation interruptions, or other operational circumstances.

Order Confirmation

After successfully placing an order, you should receive an order confirmation email at the email address provided during checkout.

Please carefully review your order information, including:

• Products ordered

• Selected size

• Selected color or variant

• Shipping address

• Email address

• Phone number

• Order total

If you notice an error, please contact our Customer Support team as soon as possible.

Shipping Confirmation

Once your order has been processed and shipped, you will receive a shipping confirmation email when tracking information is available.

The shipping confirmation may include:

• Tracking number

• Shipping carrier

• Tracking link

• Shipment status

Order Tracking

Please allow up to:

48 Hours

for tracking information to become active or update after your package has been handed over to the shipping carrier.

Tracking updates are provided by the applicable carrier and may occasionally experience delays.

You can use the tracking information provided in your shipping confirmation email to monitor the progress of your shipment.

Shipping Address Requirements

Customers are responsible for providing complete and accurate shipping information during checkout.

Please verify:

• Full name

• Street address

• Apartment, suite, or unit number when applicable

• City

• State

• ZIP code

• Phone number

• Email address

Incorrect or incomplete shipping information may result in:

• Processing delays

• Delivery delays

• Failed delivery attempts

• Returned packages

• Additional delivery expenses

Juggleral is not responsible for delays or unsuccessful deliveries caused by incorrect or incomplete shipping information provided by the customer.

Address Changes

If you notice an error in your shipping address after placing an order, please contact us as soon as possible.

We will make reasonable efforts to assist before the order has been processed or shipped.

However, once an order has entered processing, packing, or has been transferred to the shipping carrier, address changes or package redirection cannot be guaranteed.

Delivery Delays

Although our estimated total delivery timeframe is 7–12 Business Days, occasional delays may occur due to circumstances outside our reasonable control.

Possible causes may include:

• Severe weather

• Public holidays

• Carrier service interruptions

• High shipping volumes

• Transportation disruptions

• Natural disasters

• Government restrictions

• Unexpected logistics issues

If your order has not arrived within the estimated delivery timeframe, please contact our Customer Support team.

We will review the available tracking information and assist where appropriate.

Packages Marked as Delivered

If carrier tracking shows that your package has been delivered but you cannot locate it, please:

• Verify the shipping address on your order confirmation

• Check around the delivery location

• Check with household members or neighbors when appropriate

• Check with reception, front desk, or building management when applicable

• Review available carrier delivery photographs or notices

• Contact the shipping carrier for additional delivery information

If you are still unable to locate the package, please contact Juggleral with your order number and tracking information.

Lost Packages

If tracking information has not updated for an extended period or you believe your package may have been lost during transit, please contact our Customer Support team.

Please provide:

• Your full name

• Order number

• Tracking number, if available

• Shipping address

• A brief description of the issue

We will review the available shipment information and may contact the shipping carrier before determining the appropriate resolution.

Damaged Packages or Products

Please inspect your order after delivery.

If your package or product arrives damaged, defective, or incorrect, please contact our Customer Support team as soon as possible.

Please provide:

• Your order number

• Description of the issue

• Clear photos of the affected product

• Photos of the shipping packaging when applicable

• Photos of the shipping label when applicable

Please keep the product and original packaging while your request is being reviewed.

Eligible damaged, defective, or incorrect product requests will be handled in accordance with our Return & Refund Policy.

Refused or Undeliverable Packages

A package may be returned to the sender because of circumstances including:

• Incorrect or incomplete shipping information

• Refused delivery

• Failure to collect the package

• Unavailable recipient

• Multiple unsuccessful delivery attempts

Where applicable and permitted, actual return-to-sender or redelivery costs may apply depending on the circumstances of the shipment.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will make reasonable efforts to assist before the order has entered processing or shipment.

Once an order has entered processing, packing, or shipment, changes or cancellations cannot be guaranteed.

If an order has already shipped, eligible products may be returned after delivery according to our Return & Refund Policy.

Multiple Shipments

Products from the same order may occasionally be shipped in separate packages.

If this occurs:

• You may receive multiple tracking numbers

• Packages may arrive on different dates

• Separate shipping notifications may be provided

You will not be charged an additional standard shipping fee solely because Juggleral divides an order into multiple shipments.

Public Holidays

Business days are:

Monday – Friday

Weekends and public holidays are excluded from normal processing calculations.

Public holidays may also affect carrier transit schedules and estimated delivery dates.

Contact Us

If you have questions regarding shipping, tracking, delivery, or an existing order, please contact us:

Juggleral

Phone:
+1 781-200-5601

Email:
info@juggleral.com

Business Address:
22 Shaw Rd
Wellesley Hills, MA 02481
United States

When contacting us regarding an existing order, please include your order number and the email address used during checkout whenever possible.

Thank you for choosing Juggleral.