Privacy policy

At Juggleral, we respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains how Juggleral (“Juggleral,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, place an order, contact us, interact with our services, or otherwise use our online store.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with Juggleral, we may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order information

  • Product preferences

  • Payment-related information

  • Account information

  • Customer support communications

  • Device information

  • Browser information

  • IP address

  • Website activity

  • Cookie and analytics information

  • Marketing preferences

The specific information collected depends on the services you use and the information you choose to provide.

Information You Provide to Us

You may provide personal information when you:

  • Place an order

  • Create or use a customer account

  • Enter billing or shipping information

  • Contact Customer Support

  • Request a return, exchange, or refund

  • Subscribe to marketing communications

  • Participate in a promotion

  • Submit information through forms on our website

Please ensure that the information you provide is accurate and current.

Order and Transaction Information

When you place an order, we may collect information necessary to process and fulfill your purchase, including:

  • Name

  • Contact information

  • Billing information

  • Shipping information

  • Products ordered

  • Selected size, color, or variant

  • Order value

  • Payment status

  • Shipping and tracking information

  • Return, exchange, or refund information

We may use this information to process orders, provide customer service, manage returns and refunds, prevent fraud, and maintain transaction records.

Payment Information

Payments are processed through Shopify and authorized third-party payment providers.

Depending on the payment method selected during checkout, payment providers may collect or process information including:

  • Credit or debit card information

  • Billing information

  • Payment account information

  • Transaction information

  • Payment authorization information

Juggleral does not store complete credit or debit card numbers on our own servers.

For your security, please do not send complete payment card numbers, card security codes, banking passwords, or other sensitive payment credentials to us by email.

How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders

  • Confirm payments

  • Provide order confirmations

  • Arrange shipping and delivery

  • Send tracking information

  • Process returns, exchanges, and refunds

  • Respond to customer inquiries

  • Provide customer support

  • Manage customer accounts

  • Maintain website functionality

  • Improve our products and services

  • Understand how customers use our website

  • Detect and prevent fraud or unauthorized transactions

  • Maintain website and account security

  • Send marketing communications where permitted

  • Measure advertising and promotional performance

  • Maintain business and transaction records

  • Comply with legal, tax, accounting, and regulatory requirements

  • Protect our customers, business, and legal rights

We use personal information only where reasonably necessary for our business operations, transactions, customer support, or applicable requirements.

Shopify

Our online store is operated using Shopify.

Shopify may process personal information necessary to provide ecommerce services, including information related to:

  • Website hosting

  • Checkout

  • Payments

  • Orders

  • Customer accounts

  • Store security

  • Fraud prevention

  • Analytics

  • Privacy controls

  • Store operations

Shopify may process personal information according to its own privacy practices, contractual obligations, and applicable law.

Service Providers

We may share personal information with service providers that help us operate our business.

These providers may include:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Fulfillment or logistics providers

  • Customer service providers

  • Email and marketing platforms

  • Analytics providers

  • Advertising platforms

  • Fraud prevention services

  • Website technology providers

  • Hosting and security providers

  • Professional advisers where necessary

These parties may process personal information only as reasonably necessary to provide services or support applicable transactions, subject to their own agreements, privacy practices, and applicable law.

Shipping and Delivery Providers

When an order is shipped, relevant information may be shared with shipping, logistics, or delivery providers.

This information may include:

  • Customer name

  • Shipping address

  • Phone number

  • Email address where required

  • Order or shipment information

  • Tracking information

This information is used to arrange and manage shipment and delivery.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may help us:

  • Operate the website

  • Maintain shopping cart functionality

  • Remember preferences

  • Support secure checkout

  • Understand website traffic

  • Analyze customer interactions

  • Measure website performance

  • Improve website functionality

  • Prevent fraud

  • Support advertising and marketing activities

Some cookies may be necessary for the website to function properly.

Other cookies may depend on your preferences, browser settings, location, or applicable consent requirements.

Types of Cookies

Our website may use the following types of cookies:

Essential Cookies

These cookies support website functionality, checkout, order processing, security, and other necessary services.

Functional Cookies

These cookies may help remember customer preferences and improve website features.

Analytics Cookies

These cookies may help us understand website usage, traffic, and performance.

Advertising Cookies

These cookies and similar technologies may help measure advertising performance or support relevant advertising where permitted.

Analytics

We may use analytics technologies to understand how visitors interact with our website.

Analytics information may include:

  • Pages viewed

  • Products viewed

  • Time spent on pages

  • Referring websites

  • Device type

  • Browser type

  • General geographic information

  • Website interactions

  • Shopping cart activity

  • Checkout activity

We may use this information to understand website performance and improve the shopping experience.

Advertising and Marketing

Where permitted, Juggleral may use personal information or website activity information to support and measure advertising and marketing.

This may include:

  • Email marketing

  • Promotional communications

  • Advertising measurement

  • Conversion tracking

  • Audience analysis

  • Campaign performance measurement

  • Personalized advertising where permitted

Third-party advertising platforms may use cookies, pixels, or similar technologies according to their own privacy practices.

Pinterest and Other Advertising Platforms

If we use Pinterest, Google, Meta, or other advertising and analytics platforms, certain website activity or transaction-related information may be shared through approved advertising or measurement technologies.

Such information may be used for purposes including:

  • Advertising measurement

  • Campaign reporting

  • Conversion tracking

  • Audience creation

  • Relevant advertising

  • Performance analysis

The information collected and processed by these platforms is also subject to their applicable privacy practices.

Marketing Communications

If you choose to subscribe to promotional communications, we may send information about:

  • New products

  • Promotions

  • Discounts

  • Special offers

  • Store updates

You may unsubscribe from promotional emails at any time using the unsubscribe link included in the applicable message.

Even if you unsubscribe from marketing communications, we may still send transactional communications related to:

  • Orders

  • Payments

  • Shipping

  • Returns

  • Exchanges

  • Refunds

  • Security

  • Customer service

How We Share Personal Information

We may disclose personal information where reasonably necessary to:

  • Process an order

  • Complete a payment

  • Arrange shipment or delivery

  • Provide customer support

  • Operate our website

  • Prevent fraud

  • Maintain security

  • Perform analytics

  • Support marketing activities where permitted

  • Comply with applicable law

  • Respond to lawful requests

  • Protect our rights, customers, property, or business

We may also disclose information in connection with a merger, acquisition, financing, restructuring, or sale of business assets where permitted.

We do not disclose personal information solely for unrelated purposes without an appropriate basis.

Sale or Sharing of Personal Information

Juggleral does not sell personal information in exchange for money.

However, depending on applicable privacy law, certain advertising or analytics technologies may be considered a “sale,” “sharing,” or use of personal information for targeted advertising.

Where applicable, customers may have the right to opt out of these activities.

Data Retention

We retain personal information for as long as reasonably necessary for purposes including:

  • Completing transactions

  • Fulfilling orders

  • Providing customer support

  • Managing returns, exchanges, and refunds

  • Maintaining business and transaction records

  • Preventing fraud

  • Resolving disputes

  • Meeting accounting and tax requirements

  • Complying with legal obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably necessary, it may be deleted, anonymized, or securely disposed of, subject to applicable law and technical limitations.

Data Security

We use reasonable administrative, organizational, and technical safeguards designed to help protect personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Improper disclosure

  • Alteration

  • Destruction

However, no website, electronic transmission, or digital storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials and should contact us if they believe their account or personal information has been compromised.

Your Privacy Rights

Depending on where you live and applicable law, you may have privacy rights including the ability to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Obtain a copy of certain personal information

  • Request information about how personal information is used

  • Opt out of certain marketing communications

  • Opt out of certain targeted advertising activities

  • Opt out of certain sales or sharing of personal information

  • Withdraw consent where processing is based on consent

  • Object to or restrict certain processing

  • Appeal certain privacy request decisions where applicable

These rights may be subject to legal exceptions and identity verification requirements.

U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on your jurisdiction, these rights may include:

  • The right to know what personal information is collected

  • The right to access personal information

  • The right to request correction

  • The right to request deletion

  • The right to receive information about certain disclosures

  • The right to opt out of certain targeted advertising or data-sharing practices

  • The right not to receive unlawful discriminatory treatment for exercising applicable privacy rights

The specific rights available depend on your state of residence and applicable law.

California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Subject to applicable law, these rights may include:

  • The right to know what personal information we collect

  • The right to request access to personal information

  • The right to request deletion

  • The right to request correction

  • The right to know certain categories of parties receiving personal information

  • The right to opt out of certain sales or sharing of personal information

  • The right not to receive discriminatory treatment for exercising applicable privacy rights

Where applicable, privacy requests may be submitted using the contact information below.

Privacy Requests

To submit a privacy request, please contact us at:

info@juggleral.com

Please provide enough information for us to understand and reasonably verify your request.

We may request additional information when necessary to verify your identity or protect personal information from unauthorized access.

Information provided for verification will be used only to review and respond to the applicable privacy request.

Children’s Privacy

Our website and services are not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us, please contact us so we can review the matter and take appropriate action where required.

Do Not Track and Browser Controls

Some browsers provide privacy controls such as cookie settings or Do Not Track signals.

The availability and operation of these controls may vary depending on browser and technology.

You may be able to manage certain cookies and tracking technologies through your browser settings or privacy controls made available on our website.

Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other independent services.

Juggleral does not control the privacy, security, or content practices of independent third-party websites.

We encourage customers to review the applicable privacy policies before providing personal information to a third party.

International Data Processing

Some of our service providers may process personal information in countries other than the country where you live.

Privacy laws in those countries may differ from those in your jurisdiction.

Where required, appropriate safeguards may be used for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices

  • Website functionality

  • Services

  • Technology

  • Service providers

  • Privacy requirements

  • Applicable laws or regulations

The most current version will be published on this page.

We encourage customers to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us:

Juggleral

Phone:
+1 781-200-5601

Email:
info@juggleral.com

Business Address:
22 Shaw Rd
Wellesley Hills, MA 02481
United States

When contacting us regarding a privacy request, please provide sufficient information for us to understand and appropriately respond to your request.